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Reschedule a booking for a given experience

This guide will help you understand how to reschedule a booking for a given experience. We will cover the following aspects:

Written by Luca Lattanzio

This guide walks you through locating an existing booking from the dashboard calendar and opening its management panel so you can reschedule it.

After completing these steps, you can move the booking to a different date, availability, resource, schedule, or experience.

Step 1: Open the dashboard calendar

From the CaptainBook dashboard, scroll to the Calendar section to view all your bookings and availabilities.

Step 2: Navigate to July 2026

Use the calendar's forward arrow to advance month-by-month until you reach July 2026.

Step 3: Switch to month view

Click the month button in the top right of the calendar to see the full month at a glance.

Step 4: Open the July 4th availability

Locate the July 4th slot showing 10am 2 / 13 (two bookings out of thirteen capacity) and click it to open the availability page.

Step 5: Open the booking details

On the Sail around Hawaii – Morning Session availability page for Jul 4, 2026, scroll to the Diary & notes section and click the booking reference (for example, 6cbd5e24) for the customer you want to reschedule.

Step 6: Open Manage booking

On the Booking Details page, click Manage booking in the top right to open the side panel with reschedule and other actions.

Step 7: Reschedule the booking

In the Booking details panel, select Edit booking to change the booking's date, availability, resource, schedule, or experience. Pick the new values using the date picker and dropdowns, then click Confirm to apply the change.

Troubleshooting

If the Actions button on the availability page does not respond, open the booking directly from the customer row in the Diary & notes table — clicking the booking reference link opens the same Booking Details view.

If you cannot find the booking by browsing the calendar, use the search bar at the top of the dashboard and type the customer name or experience name to jump straight to it.

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