CaptainBook.io

In this video you will learn how to add new bookings manually (no extra cost).

Manually add a new booking from the dashboard calendar

In this video we are going to show you how to scan a customer's ticket for an experience.

How to scan customers' tickets (QR codes) for an experience

In this video we are going to show you how to communicate with your customers via email or SMS, while an experience is in progress.

How to communicate with your customers via email and SMS

CaptainBook offers the possibility to operators to create documents.

How to create document signing for your customers

Learn how to cancel booking and issue full or partial refunds.

How to cancel a booking & issue a refund

This guide will help you understand how to reschedule a booking for a given experience. We will cover the following aspects:

Reschedule a booking for a given experience

Welcome to CaptainBook! This guide will walk you through the process of closing availabilities for specific dates and schedules.

How to Close Availabilities

The Deposit feature allows you to offer your customers the option to pay in installments.

How to Set Up a Deposit for Bookings

The waitlist lets customers leave their name on a list when an experience is fully booked

All you need to know about the waitlist

Set up booking confirmation notifications via email and SMS

Bookings on Request let you review and approve each booking before any money is taken. Instead of charging the customer’s card the moment they check out, CaptainBook places a temporary…

All you need to know about Bookings on Request

Luca Lattanzio

Jerome Bajou

In this collection you will find everything you need to know about your bookings.

Bookings

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Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.