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Update Booking Action

The Update Booking action modifies booking properties such as notes, comments, refund status, and references.

Jerome Bajou avatar
Written by Jerome Bajou
Updated this week

Overview

The Update Booking action modifies booking properties such as notes, comments, refund status, and references.


Configuration

Booking ID (Required)

The ID of the booking to update. Supports variables.

Updatable Fields

Notes & Comments

  • private_notes - Private notes (staff only)

  • comments - Public comments

Status

  • is_refundable - Whether booking is refundable (true/false)

References

  • idempotent_key - Idempotency key

  • reseller_reference - Reseller reference number


Output

Returns the updated booking object in the workflow context.


Examples

1. Add Private Notes

Booking ID: {booking.id} 
Private Notes: Customer requested early check-in

2. Update Comments

Booking ID: {booking.id} 
Comments: Special dietary requirements noted

3. Mark as Non-Refundable

Booking ID: {booking.id} 
Is Refundable: false

Best Practices

  1. Verify booking exists - Check booking ID before updating

  2. Use appropriate fields - Only update fields you use

  3. Preserve existing data - Append to notes rather than replacing

  4. Log changes - Track what was updated and why


Related Documentation

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