Overview
The Update Booking action modifies booking properties such as notes, comments, refund status, and references.
Configuration
Booking ID (Required)
The ID of the booking to update. Supports variables.
Updatable Fields
Notes & Comments
private_notes- Private notes (staff only)comments- Public comments
Status
is_refundable- Whether booking is refundable (true/false)
References
idempotent_key- Idempotency keyreseller_reference- Reseller reference number
Output
Returns the updated booking object in the workflow context.
Examples
1. Add Private Notes
Booking ID: {booking.id}
Private Notes: Customer requested early check-in2. Update Comments
Booking ID: {booking.id}
Comments: Special dietary requirements noted3. Mark as Non-Refundable
Booking ID: {booking.id}
Is Refundable: falseBest Practices
Verify booking exists - Check booking ID before updating
Use appropriate fields - Only update fields you use
Preserve existing data - Append to notes rather than replacing
Log changes - Track what was updated and why
