This guide walks you through editing the basic details of an existing experience in CaptainBook.
After completing these steps, your experience will reflect updated title, description, inclusions, exclusions, category, scheduling, language, and timezone settings.
Step 1: Open your experiences list
From the Dashboard, click Experiences in the left sidebar to view all your experiences.
Step 2: Open the experience for editing
Click the name of the experience you want to edit. CaptainBook opens it directly in edit mode — there is no separate Edit button to click first.
Step 3: Edit the title and product code
The Basic details section sits at the top of the edit page.
Clear the Title field and type the updated experience name.
In the Product code field, enter the internal reference code used for OTA connections (for example,
ACR-001).
Step 4: Update the description
Click into the Description rich-text editor below the Product code field. Select the existing text and replace it with your new description.
Step 5: Edit inclusions and exclusions
In the Inclusions textarea, list everything included in the price (one item per line), such as the guide, entry tickets, hotel pickup, and bottled water.
In the Exclusions textarea, list what is not included, such as meals, gratuities, personal expenses, and travel insurance.
Step 6: Choose a category
Scroll down to the Category field. Type a keyword to filter the list, then tick the checkbox next to each category that applies to your experience. Multiple categories can be selected.
Step 7: Set scheduling, language, and timezone
Open the Scheduling dropdown and choose Date and time for experiences with specific timeslots, or Date only, no time for full-day experiences.
Select the primary Language in which the experience is conducted.
Set the Timezone where the experience takes place (for example,
Europe/Athens).
Step 8: Save your changes
Click Save & Continue at the bottom of the Basic details section. Your changes are saved and you move on to the next section.
Troubleshooting
The original article referenced an Experience Type field. This field was not observed in the current platform — it appears to have been removed or merged into the Category selector. Use the Category field instead to classify your experience.